Terms of Service 

Article 1 (Purpose)

These Terms of Service ("Terms") govern the rights, obligations, responsibilities, and other necessary matters between SMLNS Co., Ltd. ("Company") and users ("Users") regarding the use of all services provided by the Company.

Article 2 (Definitions)

The following terms used in these Terms shall be defined as follows:

1. "Services" mean all services provided by the Company that Users can access regardless of the device used (e.g., PC, TV, mobile devices, wired/wireless devices).

2. "User" means any individual or entity who uses the Services, including "Individual Members," "Corporate Members," and "Non-members."

3. "Individual Member" means a user who registers by providing personal information to the Company and is entitled to continuously receive information and use the Services.

4. "Corporate Member" means a user who registers by providing corporate and personal information to the Company and is entitled to continuously receive information and use the Services.

5. "Non-member" means a user who uses the Services without registering as a member.

6. "ID" means an alphanumeric identifier designated by the User and approved by the Company to identify the User and allow service use.

7. "Password" means a secret combination of characters (including special characters) and numbers chosen by the User to verify identity.

8. "Paid Services" means all services provided by the Company for a fee.

9. "Payment" means the act of selecting a payment method and entering financial information to use Paid Services.

10. "Discount Coupon" means a payment instrument issued and managed by the Company, used by the User to pay for the Services.

11. "Content" means any form of information including codes, texts, voices, sounds, images, videos, files, or links used in communication networks according to the relevant laws.

Article 3 (Application of Other Regulations)

Matters not specified in these Terms shall be governed by applicable laws, individual service terms, operating policies, and guidelines established by the Company. In case of conflict, such detailed guidelines shall prevail.

Article 4 (Effectiveness and Changes of Terms)

1. These Terms shall be posted on all internet services operated by the Company. The Company may modify these Terms within the scope permitted by applicable laws such as the Electronic Commerce Consumer Protection Act, the Act on the Regulation of Terms and Conditions, the Electronic Document and Electronic Transaction Act, the Electronic Financial Transactions Act, the Network Act, and the Framework Act on Consumers.
2. The Company shall notify Users of any changes to the Terms at least seven (7) days prior to the effective date (or thirty (30) days prior for changes unfavorable to Users or of significant importance) by posting on the website and by individual electronic notification (e-mail, SMS, in-service messages, push notifications, etc.).
3. If a User does not express objection within seven (7) days (or thirty (30) days in the case of unfavorable or significant changes) after receiving notice, the User is deemed to have agreed to the changes. Users who do not agree may terminate the contract within this period.

Article 5 (Notices to Users)

1. Unless otherwise specified, the Company may notify Users via electronic means such as email, SMS, in-service messages, or push notifications.
2. In the case of general notices to all Users, posting on the Company's website bulletin board for seven (7) days or more shall suffice. However, notices related to transactions that significantly affect individual Users shall be sent individually.
3. If individual notification is impossible due to incorrect or missing contact information, public notice shall be considered sufficient.

Article 6 (Formation of Use Contract)

The use contract is established as follows:

1. When a User agrees to these Terms and submits a membership application which the Company accepts.

2. When a User uses paid services without registration by completing payment.

3. When a User uses free services without registration and uses additional related services as specified

Article 7 (Approval of Membership Registration)

1. The company, as a general principle, shall approve the use of the service upon receiving a request for a service use contract.

2. Notwithstanding the preceding paragraph, the company may defer or refuse membership registration in any of the following cases:
   a. When the applicant has previously lost membership according to these Terms (except in cases where the company has approved re-registration).
   b. When the applicant uses a name other than their real name or uses someone else's identity fraudulently.
   c. When required information designated by the company is omitted or falsely entered.
   d. When the applicant is a child under 14 years old, a minor under 19 years old, a person under limited guardianship, or a person under adult guardianship without the consent of a legal representative.
   e. When approval is impossible due to reasons attributable to the user, or when the user violates these Terms or other operational principles prescribed by the company.
   f. When the applicant is registered as a credit delinquent in PC communications or Internet services according to the Act on Use and Protection of Credit Information.
   g. When the applicant is registered as a bad user in PC communications or Internet services by the Korea Communications Standards Commission.
   h. When the applicant tries to use member information that is already in use or an ID that harms public order and morals.

3. The company may request real-name verification and identity authentication through a specialized agency if necessary to provide the service based on the application under paragraph 1.

4. The company may withhold approval if there is no capacity in service-related facilities, or if there are technical or operational problems.

5. When the company refuses or defers approval under paragraphs 2 and 4, the company shall, as a general rule, notify the applicant. However, exceptions may apply if the company cannot notify the applicant due to reasons not attributable to the company.

6. The time when the service use contract is established shall be when the company displays completion of membership during the application procedure in the case of Article 6, Paragraph 1, or when the payment is confirmed in the case of Article 6, Paragraph 2.

7. The company may categorize members according to company policies and apply differentiated usage times, frequency, or service menus accordingly.

8. The company may impose usage restrictions or grade-based restrictions on members to comply with ratings and age restrictions under the 'Motion Picture and Video Promotion Act' and the 'Youth Protection Act.'

Article 8 (Change of Member Information)

1. Members can view and modify their personal information at any time through the personal information management screen. However, certain information necessary for service management, such as real name and user ID, cannot be modified.

2. If any information provided at the time of membership registration changes, the member must update it online or notify the company of the changes via email or other means.

3. The member is responsible for any disadvantages or damages caused by failing to notify the company of changes as stipulated in paragraph 2.

Article 9 (Management and Protection of Member Information)

1. Members are responsible for managing their ID and password and must not allow third parties to use them.

2. The company may restrict the use of an ID if there is concern about personal information leakage, if it is antisocial or violates public order and morals, or if it may cause confusion by misleading others into thinking it belongs to the company or the service operator.

3. If a member becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately notify the company and follow the company’s instructions.

4. The company is not responsible for any disadvantages caused if the member fails to notify the company as described in paragraph 3 or does not follow the company’s instructions after notification.

Article 10 (Company’s Obligations)

1. The company shall promptly repair or restore any equipment failure or loss to provide continuous and stable service. However, in unavoidable circumstances, the company may temporarily suspend all or part of the service without prior notice. In such cases, the reason and duration of the suspension shall be promptly announced to users afterward.
   Reasons include:

   1. Emergency system inspection, expansion, replacement, or facility maintenance and construction.

   2. System replacement deemed necessary to provide new services.

   3. Inability to provide normal service due to system or other equipment failures, wired or wireless network failures, etc.

   4. National emergencies, power outages, or force majeure events.

2. The company will strive to provide convenience to users regarding contract conclusion, changes, and termination procedures related to the user agreement.

3. The company will display the representative’s name, company name, address, telephone number, fax number, business registration number, terms of service, and privacy policy on the initial screen of the online service for easy access by users.

Article 11 (Protection of Personal Information)

1. The company values users' personal information and strives to comply with relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Personal Information Protection Act.
2. Through the company's privacy policy, users are informed about how their personal information is used and what measures are taken to protect it.
   The protection and use of users' personal information by the company are governed by applicable laws and the company's privacy policy. However, the company’s privacy policy does not apply to external web pages linked from the company’s websites.

Article 12 (User Obligations)

1. When applying for membership, users must fill out the application based on true facts. If a user registers false or another person’s information, they cannot claim any rights against the company, and the company is not responsible for any damages arising from this.

2. Users must comply with the provisions of these terms, other company regulations, and announcements. Users must not interfere with the company’s operations or damage the company’s reputation.

3. Users must promptly update any changes to their personal information such as address, contact information, or email through the online system. Users are responsible for any consequences resulting from failing to update or delaying the update of this information.

4. Users are responsible for managing their assigned ID and password. The company is not responsible for problems caused by user negligence in management.

5. When selecting IDs, nicknames, or other names used within the service, users must not:

   1. Impersonate official operators of the company’s services or use similar names that may confuse other users.

   2. Use names containing sexually explicit or obscene content.

   3. Use names that may infringe on third parties’ trademark or copyright rights.

   4. Use names that may damage the reputation or interfere with the business of third parties.

   5. Use names containing antisocial content or content violating related laws.

6. Users may not sell, transfer, pledge, or otherwise dispose of their service usage rights or contract status without explicit consent from the company.

7. Additional detailed rules and precautions related to service use are set forth in the operating policy. Violations of the terms of use or operating policy may result in service restrictions or civil and criminal liability.

Article 13 (Provision of Services)

1. The company’s services are generally provided 24 hours a day, 365 days a year. However, temporary suspension of all or part of the services may occur due to special reasons such as maintenance of the company’s system or replacement of communication equipment.

2. Detailed information about each individual service provided by the company can be found on the respective service screens.

3. The services provided by the company include the following:

   1. Sale of electronic products such as microcurrent electric toothbrushes, toothbrush heads, chargers, etc.

   2. Product delivery, exchange, and refund

   3. Other services determined by the company

Article 14 (Service Restrictions, etc.)

1. The company may restrict or suspend all or part of the services in the event of war, emergency, natural disasters, or other comparable national emergencies, or when there is a risk of such events occurring, as well as in unavoidable circumstances such as when a telecommunications service provider suspends telecommunications services in accordance with the Telecommunications Business Act.
2. Notwithstanding the provisions of the preceding paragraph, free services may be partially or fully restricted or suspended due to the company’s operational policies or other reasons, and may be converted to paid services.
3. When restricting or suspending service use, the company shall promptly inform users of the reasons, restriction period, and scheduled timing.
4. If the company intends to convert a free service into a paid service after collecting payment information in advance, it shall notify users of the reasons and the scheduled date of the conversion and obtain the user’s consent for the change to a paid service.

Article 15 (Service Cancellation, Termination, and Withdrawal Procedures)

1. When a user wishes to terminate the service agreement, they may request cancellation of the agreement at any time through the user withdrawal application on the website. However, immediate withdrawal may be restricted for a certain period after new registration to prevent fraudulent use of the service.

2. If a user violates the obligations set forth in these terms, engages in abnormal or unfair use, uses prohibited programs, or posts broadcasts or content that defames or insults others, and despite being warned or requested to delete such content, commits the same offense two or more times including the initial warning or deletion request, the company may notify the user and terminate the contract.

3. Upon receiving a user's declaration of withdrawal, cancellation, or termination, the company shall confirm the receipt of such notice to the user. The confirmation will be sent via one of the methods the user provided to the company, and if no contact information exists, the company may choose not to send the confirmation.

Article 16 (Compensation for Damages)

1. The company or the user may claim compensation for damages if such damages occur due to the fault of the other party. However, the company shall not be liable for damages caused by failures, interruptions of free services, loss, deletion, or alteration of stored data.

2. Regarding the use of services provided by the company, the company shall not be responsible for any damages as long as there is no violation of the company’s operating policies, privacy protection policies, or other service-specific terms and conditions.

Article 17 (Disclaimer)

1. The company shall not be held responsible for the provision of services in cases where services cannot be provided due to natural disasters or other force majeure events.

2. The company shall not be liable for service interruptions caused by the user's fault.

3. The company is not responsible for any loss of expected profits by the user from using the service, nor for any damages arising from materials obtained through the service.

4. The company does not take responsibility for the reliability, accuracy, or content of information posted by users on the web pages, and does not intervene in disputes that arise between users or between users and third parties through the use of the service.

Article 18 (Provision of Information and Advertisement Placement)

1. The company may provide (or send) various information and advertisements deemed necessary during service use to users via banners, email, SMS, phone calls, postal mail, or other methods. However, if users do not wish to receive such information, they may opt out by following the method provided by the company.

2. Even if a user opts out of receiving such communications, the company may still send essential information that the user must be aware of—such as changes to the Terms of Service, Privacy Policy, or other significant matters affecting the user’s rights—via email or other means, in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

3. If the user opts out of receiving information as described in paragraph 1, and as a result, the company is unable to deliver transaction-related information or responses to inquiries, the company shall not be held liable.

4. In accordance with the Enforcement Decree of the Information and Communications Network Act, the company confirms every two years whether the user consents to receive advertisements for commercial purposes.

5. The company shall not be responsible for any losses or damages arising from the user’s participation in promotional activities of advertisers or from transactions between the user and third parties as a result of such advertisements.

6. "Discount coupons" are issued by the company as a reward for purchases or participation in events. Issued coupons expire upon use or after their expiration date, and they are not redeemable for cash.

Article 19 (Payment for Paid Services)

1. When using paid services provided by the Company, the user is, in principle, required to pay the corresponding fees. The payment methods for paid services offered by the Company are as follows:

   1. Various card payments such as prepaid cards, debit cards, and credit cards

   2. Payment via ARS or mobile phone billing

   3. Bank transfers including phone banking, internet banking, and online wire transfers

   4. Mobile payment services such as Kakao Pay and Samsung Pay

2. The Company may verify whether the user has legitimate authorization to use the selected payment method. The transaction may be suspended until verification is complete, or may be canceled if verification is not possible.

3. Based on Company policy and the standards of the payment service providers (such as mobile carriers, card companies, etc.) or payment gateway providers, monthly cumulative payment limits or recharge limits may apply to each user. If the applicable limit is exceeded, additional use of paid services may not be possible.

4. The user is solely responsible for the accuracy and legitimacy of the payment information entered for making payments.

Article 20 (Refunds)

1. If a payment is canceled or refunded due to reasons attributable to the user, the following procedures shall apply:

   1. Services that are completed with a single use or purchase are non-refundable.

   2. For services that are continuously available, the portion corresponding to the used service period will be deducted, and the remaining amount will be refunded.

2. Notwithstanding the provisions of the preceding paragraph, a full refund shall be granted in the following cases:

   • No record of service usage exists after the payment has been completed.

   • The user was unable to use the service due to service failures or other reasons attributable to the Company.

   • The purchased service was not provided.

   • The purchased service significantly differs from what was advertised or displayed.

   • A serious defect in the service rendered it practically unusable.

3. In principle, the refund will be made using the same method as the original payment. However, if a refund via the original payment method is not possible, the Company will refund the amount using a separate method specified for each individual service.

4. The Company will begin the refund process within three (3) business days from the date the obligation for a refund arises. However, if the refund is delayed due to the user's failure to cooperate when necessary, the Company will not be liable for any delay interest.

5. The party responsible for the reason necessitating the refund shall bear the costs incurred in the refund process.

Article 21 (Ownership of Rights)

1. Intellectual property rights, including copyrights, related to the services provided by the Company shall belong to the Company.

2. The Company grants users only the right to use the services provided by the Company under the conditions set by the Company. Users shall not transfer, sell, offer as collateral, or otherwise dispose of such rights.

3. Notwithstanding Paragraph 1, intellectual property rights for content created directly by the user or works provided under a partnership agreement with the Company do not belong to the Company.

Article 22 (Management of Content)

1. If content created or posted by a member includes information that violates relevant laws such as the Personal Information Protection Act or the Copyright Act, the administrator may request suspension or deletion of the content in accordance with the procedures set by the relevant laws, and the Company shall take appropriate actions accordingly.

2. Even in the absence of a rights holder’s request as described in the preceding paragraph, if there is a reasonable basis to acknowledge a rights violation or if the content violates Company policies or relevant laws, the Company may take temporary measures or other actions regarding the content in accordance with the relevant laws.

Article 23 (Governing Law and Jurisdiction)

In the event of a dispute arising in connection with the service, the competent court shall be the court having jurisdiction over the location of the Company’s headquarters, and the governing law shall be the laws of the Republic of Korea.

Supplementary Provision

Article 1 (Effective Date)
These Terms and Conditions shall take effect on June 18, 2025.